Over the past month, ESPN has been traveling to the hometowns of young and amateur athletes whose plays have been featured on SportsCenter’s Top 10 plays of the day, the #SCTop10. Today (10 October) has been designated ‘SportsCenter Top 10 Day’ by the sports network, to celebrate the people and places behind the plays.
‘SportsCenter Top 10 Day’ will kick off ESPN’s new and ongoing initiative to recognize those athletes that prove that greatness can happen anywhere, any time.READ MORE
“Enough money” is never actually enough. When we started the agency, it was my first job as a CEO. All the training for that role was on-the-job training. There are certainly financial challenges, and you never have enough cash when you get started. Everything seems to cost more than you think, particularly when you operate in expensive cities like London, San Francisco and New York. I specifically remember nine months into starting our business we had $4,000 in our checking account with $40,000 of payroll due the next week. The weight of that pressure was overwhelming. We had to make personal investments to make ends meet, which paid off in the long run. But I wish I had a better understanding of the financial pressures and needs from the onset.
I had the pleasure to interview Scott Allison. Scott is global chairman and CEO of one of the fastest-growing global communications firms in the industry. Known for its unique culture, Scott founded Allison+Partners with a vision to build a positive and entrepreneurial environment where talented people at all levels could do great work and thrive. Scott oversees the firm’s Global Board, while continuing to provide communications counsel to many high-profile executives and clients. He is an expert in issues management and crisis communications; presentation and media training; and is regularly called upon to speak about issues facing the public relations industry. Prior to founding Allison+Partners, Scott was the West Coast president of Connors Communications and a senior vice president and partner at The Gable Group. He is a member of the Arthur W. Page Society and serves on the advisory board for ISOThrive, The Fraternity and the Church of the Resurrection. He is a recipient of the Monty Award given to San Diego State University alumni and was a finalist for both the EY Entrepreneur of The Year® and the American Business Award’s Communications Executive of the Year. A patron of San Diego State University’s School of Journalism and Media Studies, Scott provided a founding gift to the Glen M. Broom Center for Professional Development in Public Relations and funds a scholarship that supports internship opportunities for students.READ MORE
As months of pro-democracy protests continue in Hong Kong, American athletic brands have found themselves swept up in several debates around free speech and censorship by the Chinese government.
Most prominent is the ongoing dispute between the NBA and China, which began on Friday when Houston Rockets general manager Daryl Morey tweeted his support for the demonstrators, sparking outcry from Chinese officials and fans. While the tweet — which included the words, “Fight for freedom, stand with Hong Kong” — has since been deleted, the rift with China has only widened in the days since as the league and team have attempted to mitigate the damage without issuing an outright apology.READ MORE
Amazon is launching Amazon.com in Singapore, two years after entering South East Asia with the introduction of Amazon Prime.
The launch comes after feedback from customers to the e-commerce giant to have the ability to shop on desktop and mobile, have more local and international selection from Amazon and trusted sellers, paired with fast and reliable delivery, according to Henry Low, country manager for Singapore at Amazon.READ MORE
New York (CNN Business)Instagram is rolling out a dark mode option, the latest major app to latch onto the eye-strain-reducing, battery-saving, chic-looking trend that's sweeping the globe.The photo-sharing app's new appearance is similar to its rivals': It's embracing the darkness by flipping the default white background to black and gray. Instagram made the theme available to iOS and Android users in an update released Monday, according to Instagram's chief Adam Mosseri. READ MORE
Smartphone maker Vivo, broadcaster CCTV and internet giant Tencent said today they are suspending all cooperation with the National Basketball Association, becoming the latest Chinese firms to cut ties with the league after a tweet from a Houston Rockets executive supporting Hong Kong’s pro-democracy protesters offended many in the world’s most populous nation.
Vivo, which is a key sponsor for the upcoming exhibition games to be played in Shanghai and Shenzhen this week, said in a statement on Chinese social networking platform Weibo that it was “dissatisfied” with Rockets General Manager Daryl Morey’s views on Hong Kong.READ MORE
Two years after the beginning of the #MeToo movement, many PR agency leaders say they have not significantly changed their sexual harassment policies, but that doesn’t mean they’re ducking the issue.
Agency executives say they have not updated the language of HR policies because PR firms mostly addressed harassment in their human resources standards long before the fall of men such as Harvey Weinstein, Matt Lauer and Steve Wynn.READ MORE
REDWOOD CITY, CA: Impossible Foods is declaring its grocery store rollout a success, and it’s giving credit to always underappreciated grandmas.
After its late September launch, Impossible Burger became the No. 1 single item sold in the meat department at Fairway’s two locations in Manhattan. "In Los Angeles, we have outsold ground beef at Gelson’s Markets, in some of the early reports," said Rachel Soeharto, Impossible’s communications manager. "We were the No. 1 packaged item at Gelson’s."READ MORE
PRWeek and Boston University’s Communications Bellwether Survey has quickly become the most extensive and credible snapshot of the PR industry, winning awards, garnering positive peer reviews and being featured at high-profile academic conferences.
But this year’s second edition of the survey, based on 1,633 responses from in-house, agency and other practitioners, portrays an industry frustrated at the slow pace of change in their organizations and hampered by bureaucracy. (For an in-depth look at all the data and even more content, purchase the Bellwether Premium Edition.)READ MORE
What do you do when your current business model is so staggeringly loss-making you’re having to warn investors it may never turn a profit, at the same time as it’s under increasing legal and regulatory attack?
One answer might be to pivot. Uber isn’t doing that, exactly. Not yet anyway. But it has just officially announced the launch of a new app for matching shift workers with shifts, called Uber Works, working in partnership with staffing agencies.READ MORE
What fascinates me most about a crisis is that it reveals a lot about human psychology. I personally don’t believe you can navigate a crisis effectively if you don’t take stock of the human emotions bubbling up around you during one. The crisis within the crisis — of people reacting to the events — often determines the effectiveness of business decisions and outcomes.
Psychologists have observed that when people feel under attack, it generates a fight-or-flight response. I believe when a business is threatened by outsiders, it simulates the same survival instincts our ancestors felt when their tribe was in the presence of a predatory animal.
Along with a crisis communications plan, I also believe you need an accompanying “psychology plan.” This should establish how you will handle the different reactions to a crisis that could either impede development of a thoughtful communications approach or skew the approach and steer your organization into greater trouble.READ MORE
Put this lens on any recent crisis response you have witnessed. How often do you hear complaints nobody within an organization took responsibility for a crisis or the CEO left the response to a spokesperson or non-executive? This is the flight mentality in action. Lower-level employees often embrace the U.S. Secret Service mindset to “take the bullet.” Calls to “protect the CEO” and allow him or her to stay out of the “line of fire” are common. Meanwhile, a CEO with a flight mentality is comfortable staying out of plain sight.
Alternatively, many organizations also fail to hear the cries of their critics and suit up for battle — the fight response. Organizational responses to crises commonly involve a variety of fight responses, including shifting blame to clients, partners or consumers, attacking critics for their perceived unreasonableness, accusing outsiders of lacking smarts or sufficient knowledge, or dismissing critics by defending their actions in only a legal context.
Notice how prevalent violence metaphors are in these situations. It is not a coincidence. When the tribe is attacked, it is a declaration of war. Or, so it seems. During a crisis, key leaders meet in a “war room” or “safe room.” While some of this is to preserve confidentiality and enable rapid decision-making, an “under-siege” psychological element is also very much at play and affects decision-making.
While an organizational crisis tests the best of us, I don’t think an organization under criticism can win by succumbing to human instincts of fight or flight. Those natural-instinct urges to flee or stand and fight must be resisted. While these instincts saved many lives in the wild, they don’t work well in our complex civilizations. A successful crisis counselor will have both a strategy to manage those psychological tendencies and the credibility to help guide key leaders to an approach that seeks a positive outcome for all stakeholders involved in a crisis.
Marcel Goldstein is an EVP in Allison+Partners corporate practice.
Toyota Motor North America has hired Kelly McNeff as VP of corporate communications.
Joining Toyota from healthcare company McKesson, McNeff will lead all internal and external comms, including executive, business and brand communications, as well as social media strategy and content.READ MORE
In the Cold War, denim was currency and Levi’s its greatest denomination, according to Chip Bergh, president and CEO of iconic jeans maker Levi Strauss & Co.
Bergh was a captain in the Army stationed in West Germany when he traveled for a couple weeks through the Nordics. One night at a hostel in Bergen, Norway, he washed his clothes in the shower, including a pair of Levi’s, and left them to dry by the open window overnight. (To this day, Bergh still wears his jeans in the shower.) In the morning, realizing he’d left his wallet out, he ran to the window to find something strange.READ MORE
Whether you’re working at a New York hedge fund and dreaming of a life dedicated to fly fishing or you’re one of the world’s most ambitious athletes looking for a humbling way to reset your aspirations, there’s always value in shifting your perspective.
In a new series of long-form spots for gear brand Yeti, director Stacy Peralta—best known as a co-founder of the iconic Powell-Peralta skateboard company and for his films about skate culture—captures the thoughts, hopes and uncertainties of those who seek purpose and transformation in the outdoors.READ MORE
Financial Times, HP Inc., Critical Mass and more are nominees for the 2019 Digiday Worklife Awards, which recognize media and marketing’s top employers and the values that make them unique.
In years past, theSkimm, Bloomberg, HubSpot, RPA and New York Media were honored for their efforts to foster a collaborative culture and work-life balance among other accomplishments.
The face of hunger in a new Feeding America campaign doesn’t have a name. She isn’t even a person.
Her face was created by morphing together, through the use of artificial intelligence, the countenances of 1,000 people who visit food banks across the country.READ MORE
The meatless ground meat substitute will be appearing in stores across the Southern California as the first step in a phased nationwide rollout on Friday.READ MORE
The “Storm Area 51” raid started out as a big ol’ internet joke but quickly grew into a potentially real thing (putting many, including the Air Force and the Federal Aviation Administration, on edge). While its original organizer, college student Matty Roberts, officially called it off, the occasion morphed into a cause for some serious desert partying. And brands have climbed on board in support.
The original raid was planned for Sept. 20—this Friday—to target a secretive military site in Nevada where conspiracy theorists think spaceships are being held. Bud Light and Arby's jumped on the Area 51 bandwagon earlier this summer, and they'll continue to back the alien-obsessed (and any potential extraterrestrial Area 51 escapees) at parties this week.READ MORE
They are urging the comms industry to "put our skills towards something bigger than our clients and grab headlines for the planet".
PR industry leaders and their staff will join millions of people across the world tomorrow (20 September), demanding action on climate change in the first day of a week-long Global Climate Strike.READ MORE
As goes California, so goes the nation
The digital privacy tsunami is coming at last to the United States and, unsurprisingly, the wave will break first on the West Coast.
On Jan. 1, 2020, California will implement The California Consumer Privacy Act (CCPA). Under the law, any company that does business in California must reveal upon a resident’s request what personal information they have collected about any California resident. What is more, Californians will have legal grounds to require businesses and data brokers to cease the sale of that information and demand they delete it.
California has an outsized impact on U.S. law and policy for a range of reasons. Taken as a country, the state would boast the world's fifth-largest economy. Its concentration of entertainment, media and technology companies make it a cultural and business bellwether. California’s progressive voter base has also made it America’s policy proving-ground on issues ranging from workers’ rights to tax law to the environment. Indeed, in state capitals across the U.S., agencies and legislators have taken notice and lawmakers have begun drafting CCPA-inspired legislation.READ MORE
But perhaps the greatest reason for the Golden State’s impact on business is its population. One out of nine Americans now call the state home. Most of the world's Fortune 1000 companies, along with more than 3 million small- and medium-sized businesses, interact daily with California residents. With online commerce accounting for a growing portion of consumer spending, at least a million other small businesses sell into the state every year.
For these reasons, a major change in California law concerns most U.S. businesses, particularly as CCPA appears to be the beginning of a groundswell. As ironic as it might be that the end of the internet’s “Wild West Era” should come from the cradle of the technology revolution, it is perhaps also fitting.
How did we get here, and what should organizations think about with just a few months until the curtain rises on this new era of data transparency?
GDPR: The first data protection soldiers on the beach
The European Union General Data Protection Regulation (GDPR) took effect on May 25, 2018. The law’s aim was both simple and, in the libertarian spirit that infused the Internet Revolution, laudable: to give each individual control over who collects their personal data and how that data gets used. Businesses that handle personal data would be required to inform consumers if they capture their information and to put into place safeguards to protect that data from unauthorized use.
The GDPR also comes with strong, practical and meaningful enforcement guidelines. Noncompliance can result in fines and penalties that would be material to the affected companies’ financial results and well-being. In just one recent example, the French data protection authority fined Google approximately $57 million (the highest fine to date) for violating the GDPR.
Today, many experts consider the GDPR to be the strongest data protection law in the world. And its passage despite the challenges of legislating across the entire EU is an inspiration to legislators previously stymied in their efforts to protect consumers. Inspired by the GDPR and frustrated with the pace of regulation at the federal level, California’s lawmakers took notice of GDPR and then did what Californians normally do: they innovated, built upon the core of GDPR and created a law that could be effective and withstand the rigors of the litigious U.S. regulatory environment.
Digital transformation has a cost
Recognizing the threat of the CCPA’s enactment and seeing an opportunity for innovation, the barons of Tech Capitalism have responded, starting the adjustment process to this new business and geopolitical reality.
In August, the Business Roundtable pledged to run their organizations with the interest of all stakeholders as a priority, not just shareholder value. A driving force behind this pledge from CEOs from some of the nation’s largest companies is the increased scrutiny of how companies handle personal data.
Sensing strong consumer support for the CCPA and similar initiatives, major players across a broad swath of sectors ranging from large banks to retail have already started the compliance process for Jan. 1. An open question remains: Are the majority of non-technology organizations as ready?
Conventional belief holds that the first company caught in CCPA’s enforcement net will be a “big tech company,” and enforcement officials will be tempted to make an example of a large firm. Yet, there is a chance one of the first targets will be a smaller non-tech organization.
A common chestnut in this era of digital transformation is “every company is a tech company, but they might not know it yet.” Nearly every business organization, regardless of size, is undergoing some form of digital transformation for survival or competitive advantage. The common deployment of “digital transformation platforms” for late-stage tech adopters is the use of e-commerce, CRM marketing, online purchases, cybersecurity, cloud adoption and social sales engagement. These are now considered common business practices for “non-tech” companies.
In the race to transform, many CIOs and CTOs have, often unwittingly, left privacy concerns behind other, more pressing imperatives. While this is understandable, and to this point has not been a costly decision, CCPA changes the calculus and starts a clock for each company. It is now no longer a question of “if” but of “when” a company will find itself called upon to account for its privacy practices.
With less than six months until the law is enacted, all companies and organizations operating in California or with the need to think about:
David Baum is a senior vice president in Allison+Partners’ Corporate practice. David Wolf is the managing director of Allison Advisory, a management consultancy focused on building lasting competitive advantage for its clients by helping them understand, manage, meet, and ultimately exceed stakeholder expectations throughout the enterprise. This is the first in an ongoing series about data collection and privacy.
There’s a new version of Monopoly coming, one that celebrates women by paying female players more than men.
The game, Ms. Monopoly, is the first to feature a new character — an advocate for investing in female entrepreneurs — on its cover, according to a news release this week from Hasbro, the entertainment giant that owns the game.READ MORE
Produced by NFL Films, the “NFL Game Day All-Access” original series will combine game footage, behind-the-scenes clips and wired sound to tell the game-day stories from players and coaches’ perspectives from the 2019 season. The 22-episode weekly show launches Wednesday (Sept. 11), streaming for free exclusively on the NFL’s YouTube channel.READ MORE
In the traditional game of tag, being “it” usually isn’t a positive, since it turns you into a sort of infection vector looking to get rid of the burden as fast as possible. But perhaps there’s another way to picture being “it”: as an empowered seeker around whom all action is centered.
Nike’s new spot “You’re It”—the first for Nike Kids from agency Wieden + Kennedy Amsterdam—brings the brand’s high-adrenaline and visually fluid approach to a younger demographic.READ MORE
PRWeek has revealed the finalists in the running for the inaugural Purpose Awards.
The shortlist reflects the best in purpose marketing, which will be on full display on October 16 at Marshall’s Landing in Chicago during the first night of the PRDecoded conference. The awards recognize activations that use creative ideas to promote positive causes and to acknowledge the organizations and individuals behind them.READ MORE
Spotify users will soon be able to recommend tracks and podcasts directly to their friends and followers on Snapchat, thanks to a new sharing option announced Monday. The new feature allows users to either add albums, tracks or podcasts to a story, or share them directly with their friends.
Users who see a shared song in a story, or receive a listening recommendation from their Snapchat friends, will get to see the full album art. To listen, they simply have to swipe up and tap on the context card, which will automatically open the Spotify app — provided it is installed on their phones, of course.READ MORE
Wendy’s Co. is gearing up to win a much bigger bite of the U.S. breakfast business with an expansion plan that might boost business in the long run but will eat into near-term profitability.
The burger chain said Monday that it plans to bring breakfast items across its U.S. restaurants in 2020. Wendy’s has about 5,800 U.S. locations but currently serves breakfast only in more than 300 of them. Items on Wendy’s breakfast menu include a Breakfast Baconator, a take on one of the company’s well-known hamburgers, with the addition of an egg; a Frosty-ccino drink that looks like a coffee syrup-enhanced take on its signature Frosty frozen dessert, and a honey butter chicken biscuit.READ MORE
Wondering how and why you ended up with pumpkin spice beard oil?
Well, now you can trade it in, along with any other regrettable pumpkin spice product purchases, at Krispy Kreme in exchange for a Pumpkin Spice Original Filled Doughnut.READ MORE
Burger King is seeking to win over a majority of French fast food fans with the launch of its Democratic Burger, a €2 burger of the week chosen by a public vote from a range of eight best sellers.
Created by Buzzman to reflect the political turmoil in Europe, the populist campaign will see staples such as the Big King, Chicken Tendercrisp and Big Fish, go head-to-head in a play for public affections with the winner decided by voting via the Burger King app.READ MORE
MIAMI: Here’s one way to get your hands on the highly coveted Popeyes chicken sandwich.
The fast-food chain is seeking a global CMO. Fernando Machado, the current global CMO for Popeyes and Burger King, posted about the job on LinkedIn with an image that included the text, "Y'all...we are looking for a global CMO for Popeyes! (You get free chicken sandwiches.)"READ MORE
Independent influencer marketing agency The Social Club has released a white paper on influencer trends in New Zealand including industry averages, growth and best practices. The agency gathered data from more than 3,000 of its campaigns and ran surveys with agencies, brands and influencers in the market. Here are a few key findings.
Nano influencers (1k-5k followers) make up the majority of influencers at 43 per cent, followed by micro influencers (5k-15k followers) at 30 per cent. This indicates that the industry is growing and more creators are investing in their personal brands. Overall, this has led to the influencer community doubling between 2018 and 2019.READ MORE
Threads will enable members to share attributes such as their status, location, speed and even battery life as well as text, photos and videoREAD MORE
In recent years, advertisers have shifted their tactics to address consumers’ growing skepticism about marketing, trying to become more “authentic” or outright blatant about the fact that they are shilling the goods. Doritos is the latest brand to acknowledge audience distaste for overt advertising with its latest strategy—it’s dropping its logo from its new campaign.
The new "Another Level" effort debuting tonight during the MTV Video Music Awards includes a new spot entitled “Anti-Ad,” in which the brand admits that it’s running a “paid message,” but doesn’t let on to who is behind it. Rather, a voiceover announces that it’s promoting a “chip so iconic, we don’t need to name it.” The spot features only blurred-out images of the brand’s packaging, plain red and blue bags and then scene after scene of Doritos’ triangular silhouettes.READ MORE
According to the National Association of Realtors, almost 80% of consumers say they would work with their agent again, yet only around 12% actually do so. There's clearly a better way to handle relationship building.
Regardless of your industry, "How much money are you leaving on the table that you could have had if only you had stayed in touch?" asks Zvi Band, author of "Success is in Your Sphere: Leverage The Power Of Relationships To Achieve Your Business Goals."READ MORE
In the current volatile situation in mainland China and Hong Kong, brands have had to calculate their messaging and responses carefully, lest they get caught in a web of crisis comms. We’ve learnt in the last week that things could implode in a matter of minutes, and backlash can make or break a brand faster that one can say ‘tear gas’.
David Wolf, managing director, Allison Advisory at Allison+Partners, tells PRWeek Asia that this is simply the price to pay for doing business in China.READ MORE
Dick’s Sporting Goods appears to be on the upswing.
After a slog of dampened sales, Dick’s announced Thursday that same store sales jumped 3.2 percent in the second quarter — marking its strongest showing since 2016. The outdoors retailer’s stock was up more than 7 percent as Dick’s raised its full year guidance.READ MORE
LONDON — Alibaba, the Chinese e-commerce giant, has postponed plans to list its shares on the Hong Kong Stock Exchange, according to two people briefed on the matter, as protests continue to rock the Asian financial capital.
The protests and the instability they created in Hong Kong’s stock market led to the postponement of the offering, which had been expected to take place later this month, according to these people. The offering had been expected to raise $10 billion to $15 billion, one person said.READ MORE
If you’re like me, chances are good you just distractedly clicked on this article while scrolling through your feed in, or while waiting for, a Lyft. Maybe, like me, you need that app to get to back-to-back meetings in different locations today, as you’re well on your way to at least a 60-hour workweek between the various things you do. Maybe you’re exhausted. Maybe the ride you just took, zoning out on your phone in an Uber on Quiet Mode, was actually a lifesaver.
And as you settle into each new driver’s backseat, en route to each new destination in your crazy busy life, maybe, like me, you find yourself somewhat unwittingly implicated in one of the most contentious ethical struggles of this generation – a struggle with profound implications for the future of work.READ MORE
MoviePass, the struggling movie ticket subscription service, confirmed that a security issue may have exposed customers’ records online, including credit card info.
In a statement, MoviePass said Wednesday that the security lapse was recently discovered and its system was immediately secured. News of the data breach was first reported Tuesday by TechCrunch, which alleged that tens of thousands customer records were left exposed on the internet, including MoviePass card numbers and personal credit card data, because a critical server was not protected with a password.READ MORE
New York (CNN Business)Did you like my Instagram photo? Is now a good time to post? Should I delete my picture that only got 20 likes?Posting an Instagram photo can be stressful for people who care about likes. But in a move to reduce some of that pressure, Instagram is hiding likes for some users in a handful of countries including Canada, Ireland, Italy, Japan, Brazil, Australia and New Zealand. READ MORE